The Content Analysis Guidebook
by Kimberly A. Neuendorf

Table of Contents (with hyperlinks)

Acknowledgements

List of Text Boxes

List of Tables and Figures

Foreword


Chapter 1
Defining Content Analysis

    Isn't content analysis "easy"?

        Myth #1: Content analysis is easy

        Myth #2: The term "content analysis" applies to all examinations of message content

        Myth #3: Anyone can do content analysis; it doesn't take any special preparation

        Myth #4: Content analysis is for academic use only

    A six-part definition of content analysis

        1. Content analysis as relying on the scientific method

            A. Objectivity/intersubjectivity

            B. An a priori design

            C. Reliability

            D. Validity

            E. Generalizability

            F. Hypothesis testing

        2. The message as the unit of analysis and/or the unit of data collection

        3. Content analysis as quantitative

        4. Content analysis as summarizing

        5. Content analysis as applicable to all contexts

            A. Individual messaging

            B. Interpersonal and group messaging

            C. Organizational messaging

            D. Mass messaging

            E. Applied contexts

        6. All message characteristics are available to content analyze

            Manifest vs. latent content

            Content vs. form characteristics

            Text analysis vs. other types of content analysis


Chapter 2
Milestones in the History of Content Analysis

    The growing popularity of content analysis

    Milestones of content analysis research

        Rhetorical analysis

        Biblical concordances and the quantification of history

        The Payne Fund studies

        The language of politics (and Harold Lasswell)

        The war at home--advances in social and behavioral science methods during WWII

        Speech as a personality trait

        Department of Social Relations at Harvard (and the General Inquirer computer program)

        Television images--violence and beyond

        The power of computing

        The global content analysis village


Chapter 3
Beyond Description--An Integrative Model of Content Analysis

    The language of the scientific method

    How content analysis is done--a flowchart for the typical process of content analytic research

        Human coding vs. computer coding

    Approaches to content analysis

        Descriptive content analysis

        Inferential content analysis

        Psychographic content analysis

        Predictive content analysis

    The integrative model of content analysis

    Evaluation with the integrative model of content analysis

        First-order linkage

        Second-order linkage

        Third-order linkage

        Linking message and receiver data

        Linking message and source data

        Developing new linkages


Chapter 4
Message Units and Sampling

    Units

        Unitizing a continuous stream of information

    Defining the population

    Archives

        The evaluation of archives

    Medium management

        The brave new digital world

    Sampling

        Random sampling

        Nonrandom sampling

    Sample size


Chapter 5
Variables and Predictions

    Identifying "critical" variables

        A consideration of universal variables

        Using theory and past research for variable collection

        A grounded or "emergent" process of variable identification

        Attempting to find medium-specific critical variables

    Hypotheses, predictions, and research questions

        Conceptual definitions

        Hypotheses

        Research questions


Chapter 6
Measurement Techniques

    Defining "measurement"

    Validity, reliability, accuracy, and precision

        Validity

        Reliability

        Accuracy

        Precision

        How the standard interrelate

    Types of validity assessment

        External validity/generalizability

        Face validity

        Criterion-related validity

        Content validity

        Construct validity

    Operationalization

        Categories or levels that are exhaustive

        Categories or levels that are mutually exclusive

        An appropriate level of measurement

    Computer coding

        Dictionaries for text analysis

    Selection of a computer text content analysis program

        Number of cases/units analyzed

        Unit size limitation

        Frequency output

        Alphabetical output

        KWIC/concordance

        Standard dictionaries

        Custom dictionaries

        Specialty analyses

    Human coding

        Codebooks and coding forms

        Coder training

        The process

        Medium modality and coding

    Index construction in content analysis


Chapter 7
Reliability

    Intercoder reliability standards and practices

    Issues in the assessment of reliability

        Agreement vs. covariation

        Reliability as a function of coder and unit subsamples

        Threats to reliability

        Reliability for manifest vs. latent content

        Reliability and unitizing

    Pilot and final reliabilities

    Intercoder reliability coefficients--issues and comparisons

        Agreement

        Agreement controlling for the impact of chance agreement

        Covariation

    Calculating intercoder reliability coefficients

   
The reliability subsample

        Subsample size

        Sampling type

        Assignment of units to coders

    Treatment of variables that do not achieve an acceptable level of reliability

    The use of multiple coders

    Advanced and specialty issues in reliability coefficient selection

        Beyond basic coefficients

        The possibility of "consistency" intra-coder reliability assessment

        Controlling for covariates

        Sequential overlapping reliability coding


Chapter 8
Results and Reporting

    Hypothesis testing

        Hypotheses and research questions--a reminder

        Inferential vs. non-parametric statistics

    Selecting the appropriate statistical tests

    Frequencies

    Co-occurrences and in-context occurrences

    Timelines

    Bivariate relationships

    Multivariate relationships


Chapter 9
Contexts

    Psychographic applications of content analysis

        Thematic content analysis

        Clinical applications

    Open-ended written and pictorial responses

    Linguistics and semantic networks (e.g., CL Research)

    Stylometrics and computer literary analysis

    Interaction analysis (e.g., CHILDES, RIB Interaction Scheme)

    Other interpersonal behaviors

    Violence in the media

    Gender roles    

    Minority portrayals

    Advertising

    News

    Political communication

    Web analyses

    Other applied contexts

    Commercial and other client-based applications of content analysis

        Funded research conducted by academics

        Commercial applications of text analysis

        Content analysis for standards and practices

        Applied web analyses

    Future directions


Appendix A
Message Archives

    General collections

    Film, television, and radio archives

    Political messages

    Literary and general corpora

    Open-ended data archives


Appendix B
Using NEXIS for Text Acquisition for Content Analysis


Appendix C

Computer Content Analysis Software, by Paul Skalski

    Part I: Quantitative computer text analysis programs

        VBPro

        CATPAC

        Computer Programs for Text Analysis (Eric Johnson)

        Concordance

        Diction 4.0

        DIMAP

        General Inquirer

        Intext

        Lexa

        LIWC (Linguistic Inquiry and Word Count)

        MCCA Lite

        MECA

        MonoConc

        SALT (Systematic Analysis of Language Transcripts)

        TABARI (Text Analysis by Augmented Replacement Instructions)

        TextAnalyst

        TEXTPACK 7.0

        TextQuest

        TextSmart by SPSS

        WordStat

    Part II: VBPro How-to and Executional Flowchart


Appendix D
An Introduction to PRAM--A Program for Reliability Assessment with Multiple Coders


Appendix E
The Content Analysis Guidebook Website


References

Author index

Subject index



List of Text Boxes

Box 1.1--Defining Content Analysis: Some of the main "players" in the development of quantitative message analysis present their points-of-view

Box 1.2--Analyzing Communication in Crisis: Perpetrator and negotiator interpersonal exchanges

Box 1.3--The Variety of Content Analysis: Religious TV--Tapping message characteristics ranging from communicator style to dollar signs

Box 2.1--Content Analysis Timeline: Content Analysis and Text Analysis

Box 2.2--When Movies were King

Box 3.1--A Flowchart for the Typical Process of Content Analysis

Box 3.2--The Practical Prediction of Advertising Readership

Box 3.3--Creating the "Perfect" Advertisement: Using content analysis for creative message construction

Box 3.4--Approaching Causality--Does Press Coverage Cause Public Opinion?

Box 4.1--Standard Error and Confidence Intervals

Box 5.1--The Critical Variable that Almost Got Away: Camera technique in music videos

Box 5.2--Message Complexity: An example of a possible "universal" variable for content analysis

Box 6.1--Comparing Reliability, Accuracy, and Precision

Box 6.2--Sample Codebook--Character Demographics Analysis

Box 6.3--Sample Coding Form--Character Demographics Analysis

Box 6.4--The Evolution of a Dictionary Set--Political Speech Indexing

Box 7.1--Popular Agreement Coefficients--Calculating Percent Agreement, Scott's pi, Cohen's kappa, and Krippendorff's alpha

Box 7.2--Popular Covariation Coefficients--Calculating Spearman rho and Pearson correlation (r)

Box 7.3--Humor, A Problematic Construct: Partitioning a construct on the basis of reliability-imposed constraints

Box 8.1--Selecting Appropriate Statistics

Box 9.1--Content Analysis in the Year 2100



List of Tables and Figures

Table 1.1--Medical Primetime Network Television Programming, 1951-1998

Figure 3.1--A Flowchart for the Typical Process of Content Analysis

Table 8.1--Reprinted from Olson (1994)

Figure 8.1--Reprinted from Cecil (1998)

Figure 8.2--Reprinted from Sengupto (1996)

Figure 8.3--Reprinted from Chang (1998)

Table 8.2--KWIC analysis of fear in Coleridge's The Rime of the Ancient Mariner

Figure 8.4--Reprinted from Willnat & Zhu (1996)

Figure 8.5--Reprinted from Finkel & Geer (1998)

Table 8.3--Reprinted from Schreer & Strichartz (1997)

Table 8.4--Reprinted from Taylor & Taylor (1994)

Table 8.5--Reprinted from Cutler & Javalgi (1992)

Figure 8.6--Reprinted from Pettijohn & Tesser (1999)

Table 8.6--Reprinted from Naccarato & Neuendorf (1998)

Figure 8.7--Reprinted from Andsager & Powers (1999)

Figure 8.8--Reprinted from Palmquist, Carley, & Dale (1997)

Figure 8.9--Reprinted from Watt & Welch (1993)

Figure 8.10--Reprinted from Whissell (1996)

Table C.1--Computer Text Analysis Software


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Kimberly A. Neuendorf